Nemacom Ltd Privacy Policy.

Nemacom Ltd is committed to protecting and respecting your privacy and will only use the information you provide to administer your account and to provide the products and services you have requested from us.

This privacy policy sets out how Nemacom Ltd uses and protects any information that you provide us when you use our website or request information either by phone or in writing, in accordance with the General Data Protection Regulations 2018.

Nemacom Ltd is committed to ensuring that your privacy is protected, should we ask you to provide certain information by which you can be identified when using our websites or services you can be assured that it will only be used in accordance with this privacy statement. Nemacom Ltd may change this policy from time to time by updating this Privacy Policy. This policy is effective from May 15th 2018.

What we collect.

In the process of using our website and requesting information about our services & products we may collect the following information:

  • Name, job title and company name.
  • Contact information including email address and telephone number.
  • Demographic information such as your business address.
  • Other information relevant to the inquiry.

What we do with the information we gather.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping which includes our Customer Relations Management System (CRM).
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails and Newsletters about new products, product updates or other information which we think you may find of interest using the email address which you have provided.
  • If you do not wish to receive our monthly Newsletter there is an Unsubscribe button on the Newsletter, alternatively you can request we remove you from our Newsletter Database by informing us in writing :
  • We may also use your information to contact you for market research purposes. We may contact you by email or telephone.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Please be assured we will never pass your details on to any other company. Detailed information on how and where we store your personal information is available on request.

How we use cookies on our website.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We use Google Analytics and Google AdWords Advertising to access our website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages and products are most popular. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

The cookies used by our website are Category 2 only.

Category 1: strictly necessary cookies

We do not use these kinds of cookies on our website. Category 1 cookies are essential in order to enable you to move around a website and use its features, such as accessing secure areas of a website. Without these kinds of cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device. You may turn cookies off in your browser settings and our website will still work properly.

Links to other websites.

Our website may contain links to other websites of interest or sites that offer a degree of support. However, once you have used these links to leave our site you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information.

Nemacom Ltd will never sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting. You are legally entitled to request details of all personal information which we hold about you under the GDPR 2018. We may charge a fee for this service. If you would like details of the information we currently hold, please send an email to the following address:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

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